First response
Emergency make-safe to secure the property and stop further damage — boarding, propping, temporary weatherproofing, isolating services.
Service 07 — Insurance reinstatement
Insurance
reinstatement
Fire, flood, escape of water and impact damage — make-safe through to a property put back properly.
In short
We work for insurers, loss adjusters and policyholders. The scope gets validated up front so there's no argument about it later, the work is evidenced as it goes, and the household gets their home back rather than a patch-up.
Make-safe
Scope
Validated before we start
Survey and scope validation agreed with the adjuster or insurer, so the cost is understood before work begins.
Fire
Fire-damage reinstatement
Strip-out, smoke and odour remediation, structural repair and full reinstatement of finishes and services.
Water
Flood and escape of water
Strip-out, drying, replastering, flooring, kitchens and full make-good.
Impact
Structural impact repairs
Vehicle impact, storm and structural damage, including temporary works where needed.
Evidence
Documented throughout
Photographic evidence, costed quotations, variations agreed in writing and completion verification for the claim file.
What's included
Scope
- Emergency make-safe and securing
- Surveys and scope validation
- Fire-damage reinstatement
- Flood and escape-of-water reinstatement
- Structural impact repairs
- Strip-out and drying
- Full internal reinstatement
- Photographic evidence throughout
- Costed quotations and variations
- Completion verification and handover
Some of this work is carried out by our own directly employed teams and some through approved specialist subcontractors working under our supervision. We confirm which applies to your scope in the quotation.
Next step
Have a claim to place?
Send us the property and the scope, or the adjuster's report. We'll survey, validate and price it, and start make-safe straight away if it's needed.